TourNice Business Trip Planning Tool
Team Members
Sichen Bao, Ann Cui, Dakshata Shukla
Tools
Figma, Sketch, Adobe Illustrator, Balsamiq
The Challenge
Many corporations are struggling with planning business trips after COVID, our goal is to develop a tool that helps organizations plan onsite get-togethers for employees working across the world.
Research Findings
The perks that employee travellers desire:
46%: freedom to book with their favourite travel suppliers
43%: being allowed to stay an additional night after their work meeting ends
39%: the ability to book outside of the corporate travel agency/booking tool
Survey Results:
Interview Results / Pain Points:
When accommodating a large travel group with different time zones, departure locations and directories can be very difficult.
Employees feel stressed about the complicated approval process of business trips.
Limited choice of utilization of business trips free time.
What do users want?
Emily the Event Director
Less email confirmation back and forth, a single platform that can keep track of everything.
Easy management of travel employees’ application progress.
Fast approval process!
Document and updates on individual employee’s special needs during the trip.
Emraan the Employee
Reduce misinformation caused by using different platforms to communicate.
Able to check application process.
Special attention to dietary requests.
A place to track required documentation.
Freedom to manage his free time during the business trip.
User Flow
Event Director
Employee
Low-Fi Prototype
Hi-Fi Prototype
Emily receives an upcoming trip request and starts creating a new preference form based on the requirements for different events, such as medical, travel documents information, food preferences, etc.
She’s planning a 5-day business trip, she customized the trip plan based on the popular tourist sites. The total remaining budget is also available for her.
Within minutes, she starts getting responses.
Employees can request and manage business trips through direct chat with Emily on TourNice to avoid miscommunication and any delay in trip-related messages